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Frequently asked questions

Got Questions?We've Got You.

Everything you need to know about your Prettyflicks order, from sizing and shipping to returns and everything in between. Still can't find what you're looking for? Get in touch - we're always happy to help.

Products

What's included in the Zip Flare Set?

Each set includes a fitted zip-up top and high-waisted flared leggings. It's available in Pink Cashmere and Espresso.

Do you offer XL?

Yes. The Zip Flare Set is available in sizes XS through XL, subject to availability.

Sizing & Fit

How do I choose my size?

The set fits true to size with a sculpted, fitted feel. Check the size chart on the product page before ordering. If you're between sizes, we recommend sizing up.

Orders & Shipping

How much is shipping?

Tracked shipping is free on all orders.

When will my order ship?

Orders are typically processed within 1-2 business days. Once your order ships, we'll email you a tracking number.

How long will delivery take?

Estimated delivery is 3-7 business days for Canada and the United States, or 7-14 business days for international orders. These are estimates; customs and carrier delays can affect delivery.

How can I track my order?

Use the tracking link in your shipping confirmation email. You can also visit our Track Your Order page once your tracking number is available.

Can I change or cancel my order?

Email prettyflicks@gmail.com as soon as possible with your order number. We'll do our best to help before your order ships, but changes and cancellations aren't guaranteed.

Returns & Exchanges

Can I return my order?

You can request a return within 30 days of delivery. Items must be unworn, unwashed, free from marks or fragrance, and returned with their original tags and packaging. Email prettyflicks@gmail.com with your order number before sending anything back. Customers are responsible for return shipping. Final sale items and gift cards cannot be returned.

What if my order arrives damaged or incorrect?

Email prettyflicks@gmail.com within seven days of delivery with your order number and photos, and we'll help you resolve it.

Discounts & Payment

How do I use PRETTY10?

Enter PRETTY10 in the discount code field at checkout for 10% off your first eligible order.

What currency will I be charged in?

Use the currency selector at the bottom of the website to view prices for your location. Check the currency and final total shown at checkout before placing your order.

Still need help?

We'reHere for You.

Email prettyflicks@gmail.com and include your order number if your question is about an existing order.